Moderator Training and Support

Drop-in Training Sessions

BCEd members can get free training in Elluminate Live! online every Wednesday between 2 and 4 pm. The sessions are moderated by the very knowledgable support staff at Odyssey and are a great way to get help with any aspect of using the application. To join, login here anytime during the scheduled session.

Private Training Sessions

Private training sessions can also be arranged for groups of three or more by contacting support@odysseylearn.com.

Online Coaching

Odyssey will also provide online coaching during a meeting for first-time moderators.

Webinars, demos, and tutorials

• Elluminate Live! offers free webinars, demos, and training for teachers working with technology. Check their events calendar for more information.
• Please visit the Elluminate Training page for a series of advanced tutorials

Elluminate Live! Technical Support

• 24 hour technical support is available from the Elluminate Live! Technical Support team at 1-866-388-8674
• The Elluminate Support page and Online Support Center contain extensive documentation, answers to frequently asked questions and a searchable knowledge base
• For other questions relating directly to the BCEd Online shared meeting rooms, please contact support@odysseylearn.com